Return & Refund Policy

At HappyJiffy, your satisfaction is our top priority. If you are not completely happy with your purchase, we’re here to help. This Return & Refund Policy outlines the terms under which products may be returned and refunds may be issued.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused, unwashed, and in the same condition that you received it.

• The item must be in its original packaging with all tags, labels, and accessories intact.

• The return request must be raised within [7/10/15] days of receiving the product. (Edit based on your policy)

2. Non-Returnable Items

The following items are not eligible for return:

• Items marked as “Final Sale”, “Non-Returnable”, or “Clearance”

• Perishable goods, personal care products, or hygiene-related items (e.g., undergarments, cosmetics)

• Gift cards or downloadable products

• Customized, made-to-order, or personalized items

3. Return Process

To initiate a return:

1. Contact our customer support at infohappyjiffy@gmail.com or call us at +91 98042 58925 within the eligible return period.

2. Provide your order number, reason for return, and clear images of the product (if damaged or incorrect).

3. Once your return request is approved, you will receive instructions for shipping the item back.

Note: Return shipping costs may be borne by the customer unless the item is defective or incorrect.

4. Refunds

Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, the refund will be processed to your original method of payment within 7–10 business days.

• In case of Cash on Delivery (COD) orders, refunds will be made via bank transfer or store credit.

5. Exchange Policy

We currently do not offer direct exchanges. If you wish to replace a product, please return the original item for a refund (if eligible), and place a new order for the desired item.

6. Damaged or Incorrect Products

If you received a damaged or incorrect item:

• Please contact us within 48 hours of delivery with photo proof.

• We will arrange for a replacement or issue a full refund, based on availability and your preference.

7. Cancellations

• Orders can be cancelled within [1–2 hours] of placing them, or before they are shipped.

• Once shipped, the cancellation is not possible, but you may initiate a return after delivery if eligible.

8. Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Email: infohappyjiffy@gmail.com
Phone: +91 98042 58925
Website: https://happyjiffy.in